Ontario's Solicitor General said the province has created a new action plan after investigating an emergency alert error sent out from Pickering Nuclear Generating Station.
Sylvia Jones said the government regrets the serious concern people felt as a result of the January 12th mistake.
The report said the Provincial Emergency Operations Centre performs routine testing of the public alerting system twice daily. On January 12, one of these test messages was sent via the live public alerting system rather than the test system.
The investigation concluded that while the immediate cause was human error, there were several systemic issues that contributed to both the false alert and the delay in issuing a cancellation.
Emergency Management Ontario has already taken significant corrective action in key areas, including planning, procedures, operations, communications and staff training.
